Serverware Group specialises in peeling apart the challenges of complexity within organisations, getting rid of the jargon and barriers to programme completion and offering simply executed, actionable advice and results that organisations can rely upon, continually.
Our technology allows our clients to understand their IT estate as "actual" and gives them the ability to remediate change from the centre. Nothing on the market comes close.
If you have lost faith in the big 4 and want to take back control of your organisation then, contact us and we will show you how.
- Paying for Blue Sky analysts? Serverware offers Pragmatic actionable advice, which gives our clients the assurances both as a sanity check of their operations and as a continuous reliable service. We offer the technology to take doubt out of running your it operations and the decision making process.
- Service Providers not delivering? Our technology provides our clients with the evidence of exactly what is happening in your IT organization and if need be the incontrovertible evidence to confirm what needs to be addressed.
- SLA and KPI's never met? We will bring the power back to your it estate. Talk to one of our sales teams for an informal exploratory chat.
- Penalties never collected? We have the expertise and technology to empower your organization in understanding the "real" challenges in becoming an ITIL "shop" we can help you define your change management and release management strategies based upon your current it processes and technologies. We can make a difference from day 1 no heavy consultation periods and quick understandable returns.
- Oversight technology of service providers We provide the capability to review your technology providers, give the evidence of change happening across your IT estates and give you the capability to match that change to what has been agreed as part of your organizations current workflow and what has not. This is continuous and based upon your actual environment. No assumptions! [ Read more ]
- Automation of SLA and KPI's Everyone talks about managing change. If your organization is working toward being ITIL compliant, how many of your processes and IT changes are "actually" going through your change management process? How many software licenses do you have that are not needed? If you are approving a new project, how do you know what the scope of that project is, is it 2 days or 20? Can you give the answer to any of these questions based upon facts? With our technology you can! [ Read more ]
- Compliance, configuration management and Remediation Serverware's compliance assurance solution allows you to dramatically reduce the work it takes to achieve and maintain compliance on a continuous basis. More often than not, IT operations are left with the task of figuring out how to translate ambiguously written regulations and standards and then match this to what the auditor is looking for. [ Read more ]
